EGUIDE:
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
DATA SHEET:
This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.
WHITE PAPER:
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
WHITE PAPER:
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
WHITE PAPER:
To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.
PRESENTATION TRANSCRIPT:
Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.
EZINE:
CW Europe attended Cisco Live Europe 2014 recently, where 7,000 customers and partners gathered in Milan to hear the networking giants infrastructure updates. Find out the biggest themes and what exactly keeps Europe's cities connected.