Online Customer Support Software Reports

Self-Service Data: Bridge the Gap Between Business Agility and Governance
sponsored by Datawatch Corporation
RESOURCE: This resource brings research to the table, regarding self-service preparation tools. From collecting and keeping data in a searchable fashion to using the right platform to gain valuable insights, this resource is a must-read for anyone looking to get into the self-service analytics game.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

Datawatch Corporation

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
PRESENTATION TRANSCRIPT: This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

myDIALS Inc.

Major Financial Institution Saves Millions with Cloud Management Software
sponsored by Adaptive Computing
WHITE PAPER: This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
Posted: 05 Apr 2012 | Published: 21 Jul 2011

Adaptive Computing

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

E-Guide: Developing a Strategy for and Implementing Real-time BI and Analytics
sponsored by Tableau Software
EGUIDE: Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.
Posted: 15 Apr 2011 | Published: 15 Apr 2011

Tableau Software

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

SQL Server Insider E-Zine – Volume 1: Is Self-service BI the Answer?
sponsored by Dell, Inc. and Intel®
EZINE: Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
Posted: 16 Nov 2010 | Published: 16 Nov 2010

Dell, Inc. and Intel®